FAQs
Products
What types of products do you offer?
We offer a wide range of lingerie products including bras, panties, shapewear, loungewear, sleepwear, hosiery, and more. We also have a selection of accessories such as garters, stockings, and laundry detergent.
What sizes do you carry?
We carry standard bands 32-46, A to K. We strive to provide a diverse range of sizes to accommodate different body types. Our lingerie is available in various sizes, ranging from petite to plus-size, with specific size charts provided for each product.
How do I find the right size?
We recommend using our size guide, which includes detailed measurement instructions and charts to help you find the perfect fit. If you need further assistance, our knowledgeable staff can provide guidance and recommendations.
Can I return or exchange a product?
Yes, we accept returns and exchanges within a specified timeframe. Please refer to our "Returns & Exchanges" policy on our website for detailed instructions and any applicable conditions.
Store Information
Can I shop online and in-store?
Yes, you can shop with us both online and at our physical store location. Our online store offers convenient browsing and purchasing options, while our storefront provides a personalized shopping experience.
What are your store hours?
Our store hours are Sunday - Thursday from 11 AM to 5 PM, Friday - Saturday 11 AM to 6 PM, and closed on Tuesdays.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment options such as PayPal, Zelle, and Apple Pay. In-store, we also accept cash and all contactless payment methods.
Can I purchase a gift card?
Yes, we offer gift cards that can be purchased online or in-store. They make a perfect gift for any occasion.
Can I contact customer support for further assistance?
Absolutely! Our customer support team is available to answer any additional questions or concerns you may have. You can reach us by email at hello@petitapetitlingerie.com or by calling our store, (757) 904-5665, during business hours.
Are my personal and payment details secure?
Yes, we take the security of your personal and payment information seriously. Our website uses secure encryption technology to protect your data.
Shipping
How long does shipping take?
Shipping times vary depending on your location. We strive to process and ship orders within one (1) business days. You can find more information about shipping options and estimated delivery times on our website.
Can I track my order?
Yes, once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your package.
Do you offer international shipping?
No, we do not offer international shipping at this time.